Registration

Registration

Q. How does the RIDGID Lifetime Service Agreement Work?

A. All RIDGID Power Tool products come with an automatic 3-year limited manufacturer warranty. The Lifetime Service Agreement is a promotional program (much like a mail-in-rebate) that applies to certain eligib...

Read Article

Q. How do I register?

A. You can register your LSA eligible RIDGID tools two ways. Either go online to www.RIDGID.com/registration and follow the directions. If you do not have access to the internet, you may send the following to R...

Read Article

Q. How do I get to the online registration website?

A. Make sure you are going to www.RIDGID.com/registration. *Please note that RIDGID is spelled with a ‘D’*. Create an account or login to begin the process.

Read Article

Q. I’ve already thrown away my box. Am I still able to register for LSA?

A. Yes, due to recent upgrades, the UPC is no longer a requirement. However, the product’s box contains important pieces of information so the LSA registration process may be slightly more difficult and/or the ...

Read Article

Q. May I send a copy of my receipt instead of the original?

A. Yes. A copy of your Home Depot receipt is accepted for your Lifetime Service Agreement registration. However, we recommend maintaining a copy of the original for your records as well due to the nature of rec...

Read Article

Q. I registered online and entered my receipt number, why was there a problem cross referencing my online registration?

A. Our online system uses the receipt information you provide, specifically your receipt code, to search The Home Depot receipt database. If our online system sees your receipt in The Home Depot receipt databa...

Read Article

Q. How long does manual verification take?

A. Once you mail your registration information to us, it may take from 4-6 weeks for processing. If you do not receive a response from us within this timeframe, please contact us via chat or by phone at 1.866.5...

Read Article

Q. How will I know if I’ve been approved for the Lifetime Service Agreement?

A. Once your Lifetime Service Agreement is verified, the picture next to the product on your Ridgid.com account will change to show the LSA logo. If you have an email on file, you will also receive an email con...

Read Article

Q. Where is the registration form in the box?

A. We no longer provide a registration card, however, the LSA registration instruction card is usually found inside the owner’s manual. If you would like to mail in your registration instead of using the online...

Read Article

Q. Where is my package model number?

A. Your package model number is located on the outside of your box. It is usually on the front facing of the box in the bottom right hand corner under the LSA logo. Some boxes may differ.

Read Article